FAQ

The Amazing Dinosaur Discovery is run in 90 minutes sessions to give plenty of time to explore and learn all about the prehistoric world of dinosaurs. 
The doors open at the session times stated on your ticket. At the end of your two hours your session closes, and doors close, allowing us to prepare for the next session.

FREQUENTLY ASKED QUESTIONS
HOW MUCH ARE TICKETS?
General Pass $25/person , MEGA Pass $35/person, Family Pass ( 2 Adults + 2 Children or 1 Adult + 3 Children) $88. 
Under 2s FREE. Online sales will incur Eventfinda Booking Fees and charges.
WHAT DOES THE TICKET PRICE INCLUDE?
The ticket gives you access to the interactive 
walk-through, fossil digging, dinosaur crafts, walking dinosaurs, rides and jumping castles.
WHAT'S NOT INCLUDED IN THE TICKET PRICE?
Any merchandise and food you purchase, as well as dinosaur photos are not included in the ticket price. 
There are also side games, that have additional fees, if you choose to take part.
DO I NEED TO MAKE A BOOKING?
Advance reservations are strongly recommended.
Some sessions will sell out in advance, so booking is advised to avoid disappointment.
Walk-ins are welcome, subject to availability.
HOW DO I BOOK?
There are 3 ways you can book a session.

1. You can PHONE us on Phone: 027 SEE DINO (027 733 3466) Your tickets are reserved and you pay when you collect the tickets from the onsite ticket booth. Tickets can be collected any time up to half an hour before the session time. PLEASE NOTE: we reserve the right to sell unpaid bookings from half an hour before the session time.

2. You can make an ONLINE booking via the online booking form. You will be sent a confirmation email advising the tickets are reserved and you pay when you collect the tickets from the onsite ticket booth. Tickets can be collected any time up to half an hour before the session time. PLEASE NOTE: we reserve the right to sell unpaid bookings from half an hour before the session time.

3. You can pay via credit card through EVENTFINDA.
WHAT IS THE AGE OF A CHILD?
Children tickets can be purchased for children aged between 2 and 14 years.
IS THE EVENT UNDERCOVER?
All activities are undercover. 
The dinosaur displays and some rides are outdoors.
DO THE DOORS OPEN EARLIER?
The doors open at the session time state on your ticket.
IS FOOD AVAILABLE?
Hot food, popcorn, candy floss and drinks will be available onsite.
ARE THERE TOILETS ONSITE?
Yes, there are toilets onsite.
IS THE EVENT PRAM FRIENDLY?
Yes. However please note that we do not take responsibility for any prams left unattended during the event.
IS THERE DISABLED ACCESS?
Yes. The event takes place on one single level with the aisle width being a minimum of 2.4m wide.
HOW LONG DOES MY SESSION LAST?
Each session runs for 90 minutes.
CAN I STAY LONGER?
Each session runs for 90 minutes. At the end of your 90 minutes,
your session closes, and doors close, allowing us to prepare for the next session.
WILL A SESSION BE CANCELLED IF ITS RAINING?
No, the outdoors interactive walk through will still operate, 
it is advised patrons bring appropriate clothing for the weather. 
All other activities are inside.
HOW SHOULD I DRESS FOR THIS EVENT?
With winter weather, it’s best to plan to have outdoor waterproof footwear and clothes ideal for the dinosaur trail.